ProPay incident

ProPay Reports Issue

Notice Resolved View vendor source →

ProPay experienced a notice incident on June 20, 2024 affecting xfer.propay.com - SFTP Reports, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2024, 12:24 PM UTC
Resolved
Jun 20, 2024, 01:43 PM UTC
Duration
1h 19m
Detected by Pingoru
Jun 20, 2024, 12:24 PM UTC

Affected components

xfer.propay.com - SFTP Reports

Update timeline

  1. investigating Jun 20, 2024, 12:24 PM UTC

    We are aware of an issue affecting the delivery of some ProPay Reports. Our teams are working to correct the issue and will provide updates as they are available.

  2. resolved Jun 20, 2024, 01:43 PM UTC

    We have identified the issue and corrected. Reports are delivering now. The only reports affected were Comprehensive Risk Retrieval reports.