ProPay incident

Chargebacks

Minor Resolved View vendor source →

ProPay experienced a minor incident on September 27, 2024 affecting xfer.propay.com - SFTP Reports, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2024, 10:45 PM UTC
Resolved
Sep 30, 2024, 09:59 PM UTC
Duration
2d 23h
Detected by Pingoru
Sep 27, 2024, 10:45 PM UTC

Affected components

xfer.propay.com - SFTP Reports

Update timeline

  1. investigating Sep 27, 2024, 10:45 PM UTC

    We are aware of an issue with chargebacks. Our teams working to identify and resolve the issue as quickly as possible.

  2. resolved Sep 30, 2024, 09:59 PM UTC

    Our teams have identified the source of the issue and the delayed chargebacks have been posted and notifications sent.