ProPay experienced a major incident on November 19, 2024 affecting Websites, Mobile, and Card Readers, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Websites, Mobile, and Card Readers
Update timeline
- identified Nov 19, 2024, 06:56 PM UTC
Our teams are aware of an issue with logging into our website. We are working to identify and address it as soon as possible. We will provide updates as additional information is available.
- resolved Nov 19, 2024, 07:14 PM UTC
This incident has been resolved.