ProPay incident

ProPay System Processing Issue - Service Provider interruption

Notice Resolved View vendor source →

ProPay experienced a notice incident on January 22, 2025 affecting Direct Credit Card and ACH Processing, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2025, 02:32 PM UTC
Resolved
Jan 22, 2025, 02:32 PM UTC
Duration
—
Detected by Pingoru
Jan 22, 2025, 02:32 PM UTC

Affected components

Direct Credit Card and ACH Processing

Update timeline

  1. resolved Jan 22, 2025, 02:32 PM UTC

    Today between 6:15-6:19am MT merchants may have experienced timeouts due to an issue with a network service provider in one of our data centers. Traffic was moved to our alternate data center while the provider works to address the issue.