ProPay incident

Propay App Deploy Prod 24.Dec.r1 Issue

Notice Resolved View vendor source →

ProPay experienced a notice incident on January 23, 2025 affecting Direct Credit Card and ACH Processing, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2025, 07:35 PM UTC
Resolved
Jan 23, 2025, 09:05 PM UTC
Duration
1h 29m
Detected by Pingoru
Jan 23, 2025, 07:35 PM UTC

Affected components

Direct Credit Card and ACH Processing

Update timeline

  1. investigating Jan 23, 2025, 07:35 PM UTC

    Due to unforeseen reasons, we are initiating a rollback of the production release that was deployed earlier this morning.

  2. resolved Jan 23, 2025, 09:05 PM UTC

    The production has been rolled back. The incident has been resolved at 1:25 MT