Proof incident
A third party service outage affecting our Encompass integration
Resolved after 2 hours 58 minutes, affecting Proof Real Estate, on September 21, 2021.
The 3rd party service is reported to have mostly been restored. We will keep monitoring the situation.
Affected components
Update timeline
- identified Sep 21, 2021, 09:29 PM UTC
Around 4:56PM EST today Notarize detected an issue with one of our third party services, which may be impacting our Encompass integration for importing documents. These imports will resume once the 3rd party service is restored, but there will be delay as a result. Our engineering team is investigating this issue and working with the third party service to resolve the issues ASAP. We will provide updates as soon as we have them.
- identified Sep 21, 2021, 09:37 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 21, 2021, 11:38 PM UTC
The 3rd party service is reported to have mostly been restored. We will keep monitoring the situation.
- resolved Sep 22, 2021, 12:28 AM UTC
This incident has been resolved.
Your product runs on more than Proof
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services