ProNavigator incident
ProNavigator Knowledge Management Web Application Interruption
Resolved after 1 hour 2 minutes, on June 9, 2026.
On June 9th, 2026, at approximately 4:45 PM EDT ProNavigator Knowledge Management experienced a service interruption that affected a number of clients. The incident prevented users from accessing the platform if they attempted a fresh load of the web application. Note that active users prior to the incident would not have experienced an interruption unless the application was reloaded. Service was fully restored at 5:47 pm EDT following a configuration rollback.
Update timeline
- resolved Jun 10, 2026, 08:14 PM UTC
On June 9th, 2026, at approximately 4:45 PM EDT ProNavigator Knowledge Management experienced a service interruption that affected a number of clients. The incident prevented users from accessing the platform if they attempted a fresh load of the web application. Note that active users prior to the incident would not have experienced an interruption unless the application was reloaded. Service was fully restored at 5:47 pm EDT following a configuration rollback.
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