Resolved after 1 hour 2 minutes, on September 8, 2026.
Login issues are fully resolved. All ProNavigator services are now operating normally.
Update timeline
- identified Sep 08, 2026, 01:10 PM UTC
We have identified the cause of the issue affecting ProNavigator logins. The problem is related to an error during a recent authentication protocol upgrade. We are actively applying mitigation steps to restore system access and will share another update shortly.
- identified Sep 08, 2026, 01:30 PM UTC
A fix for the authentication protocol error has been successfully deployed. We are currently monitoring system performance
- monitoring Sep 08, 2026, 01:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 08, 2026, 02:12 PM UTC
Login issues are fully resolved. All ProNavigator services are now operating normally.
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