Resolved after 1 hour 15 minutes, affecting Analytics and ProNavigator Platform and 1 more, on November 24, 2021.
Our cloud provider has identified the root cause and we are starting to see the service restoring. We are continuing to monitor.
Affected components
AnalyticsProNavigator PlatformLibraryLoginUser Management
Update timeline
- identified Nov 24, 2021, 06:58 PM UTC
Our cloud provider is experiencing an outage which affects us. We are currently investigating alternative resolutions paths.
- identified Nov 24, 2021, 07:37 PM UTC
We continue to monitor the outage from our cloud provider and working to see what alternative solutions are available.
- monitoring Nov 24, 2021, 07:51 PM UTC
Our cloud provider has identified the root cause and we are starting to see the service restoring. We are continuing to monitor.
- resolved Nov 24, 2021, 08:14 PM UTC
All systems restored.
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Amazon Web Services