ProNavigator incident

ProNavigator Document Access

Resolved after 1 hour 28 minutes, affecting ProNavigator Platform, on April 25, 2022.

monitoring Apr 25, 2022, 02:01 PM UTC

A fix has been implemented and we are monitoring the results. A browser refresh may be required.

Started
Apr 25, 2022, 01:32 PM UTC
Resolved
Apr 25, 2022, 03:00 PM UTC
Duration
1h 28m
Detected by Pingoru
Apr 25, 2022, 01:32 PM UTC

Affected components

ProNavigator Platform

Update timeline

  1. investigating Apr 25, 2022, 01:32 PM UTC

    We are currently investigating an issue that prevents certain documents from being accessed.

  2. monitoring Apr 25, 2022, 02:01 PM UTC

    A fix has been implemented and we are monitoring the results. A browser refresh may be required.

  3. resolved Apr 25, 2022, 03:00 PM UTC

    This incident has been resolved.

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