Resolved after 1 hour 7 minutes, affecting Library, on November 29, 2023.
The issue is resolved. We will continue to actively monitor.
Affected components
Library
Update timeline
- identified Nov 29, 2023, 03:41 PM UTC
We are investigating an issue where users are unable to access their ProNavigator Library or perform a search. We are actively investigating.
- identified Nov 29, 2023, 03:43 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 29, 2023, 04:33 PM UTC
We’ve deployed a fix and services are being restored. Library and Search results are taking longer than normal as services are being restored. We’ll continue to monitor for lingering affects.
- monitoring Nov 29, 2023, 04:48 PM UTC
The issue is resolved. We will continue to actively monitor.
- resolved Nov 29, 2023, 04:49 PM UTC
This incident has been resolved.
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