ProNavigator incident

Autoprovisioned SSO User Login

Resolved after 10 minutes, affecting Login, on June 6, 2025.

monitoring Jun 06, 2025, 07:38 PM UTC

A fix has been applied and we are monitoring.

Started
Jun 06, 2025, 07:33 PM UTC
Resolved
Jun 06, 2025, 07:43 PM UTC
Duration
10m
Detected by Pingoru
Jun 06, 2025, 07:33 PM UTC

Affected components

Login

Update timeline

  1. investigating Jun 06, 2025, 07:33 PM UTC

    Autoprovisioned SSO users are unable to login with error: {"message": "Endpoint request timed out"}

  2. monitoring Jun 06, 2025, 07:38 PM UTC

    A fix has been applied and we are monitoring.

  3. resolved Jun 06, 2025, 07:43 PM UTC

    Affected users are now able to login.

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