Project44 incident

Estes Express (EXLA) Soap API Service Disruption

Minor Resolved View vendor source →

Project44 experienced a minor incident on October 14, 2025 affecting LTL Carrier, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 02:30 PM UTC
Resolved
Oct 14, 2025, 04:17 PM UTC
Duration
1h 47m
Detected by Pingoru
Oct 14, 2025, 02:30 PM UTC

Affected components

LTL Carrier

Update timeline

  1. identified Oct 14, 2025, 02:30 PM UTC

    Dear Valued Customer, We have been informed by one of our LTL Carriers: Estes Express (EXLA) that they are experiencing user authentication failures for all SOAP API endpoints at this time. We are actively coordinating with EXLA on the same and shall keep you posted once more information becomes available. Best Regards, Vyshnav Support Operations Specialist

  2. monitoring Oct 14, 2025, 02:46 PM UTC

    Dear Valued Customer, As per the latest update from Estes Express(EXLA), we have been informed that this issue has been resolved. We are continuing to monitor from our end. Best Regards, Vyshnav Raju Support Operations Specialist

  3. resolved Oct 14, 2025, 04:17 PM UTC

    Dear Valued Customer, The issue has been resolved at carrier end. Best Regards, Vyshnav Raju Support Operations Specialist