Project44 incident

SMS Notifications Delayed for Appointment Manager and DriveView - NA Region

Minor Ongoing View vendor source →
Started
May 05, 2026, 05:06 PM UTC
Resolved
Ongoing
Duration
● 1h 43m
Detected by Pingoru
May 05, 2026, 05:06 PM UTC

Affected components

Appointment ManagerNA - Driveview

Update timeline

  1. identified May 05, 2026, 05:06 PM UTC

    Dear Valued Customer, We are currently investigating an issue affecting SMS notifications across both Appointment Manager and the DriveView app in the North America region. Drivers in NA region are not receiving text messages at this time. The issue has been traced to our upstream SMS service provider. Our engineering team is actively engaged with the provider to determine the cause and restore service as quickly as possible. Other Appointment Manager and DriveView functionality remains available. We will share another update as soon as we have more information. Regards, Customer Support.

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