ProdataKey incident

Cloud Link connectivity issues

Notice Resolved View vendor source →

ProdataKey experienced a notice incident on February 25, 2019 affecting Cloud Link, lasting 3d 15h. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2019, 11:29 PM UTC
Resolved
Mar 01, 2019, 03:22 PM UTC
Duration
3d 15h
Detected by Pingoru
Feb 25, 2019, 11:29 PM UTC

Affected components

Cloud Link

Update timeline

  1. investigating Feb 25, 2019, 11:29 PM UTC

    We are currently investigating a sporadic issue with cloud link connectivity. We will update this incident with more information as it becomes available.

  2. monitoring Feb 26, 2019, 12:04 AM UTC

    Any systems that were having issues should now be stable. We are monitoring the system for further issues and analyzing the failure data. We will provide an update on the cause of this issue as we complete our analysis.

  3. resolved Mar 01, 2019, 03:22 PM UTC

    This incident has been resolved.