ProdataKey incident

Access to cloud nodes through PDK.IO temporarily disrupted

Notice Resolved View vendor source →

ProdataKey experienced a notice incident on February 1, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2022, 11:35 PM UTC
Resolved
Feb 01, 2022, 11:02 PM UTC
Duration
—
Detected by Pingoru
Feb 01, 2022, 11:35 PM UTC

Update timeline

  1. resolved Feb 01, 2022, 11:35 PM UTC

    Beginning around 2:45PM Mountain time, some users of PDK.IO experienced connection errors in their browser or pdk.io app when accessing cloud node specific functionality. These connection errors only affected system management through PDK.IO and did not disrupt normal access control activities on the site such as local processing of credential scans, recording of events or rule execution. Full management connectivity via PDK.IO was restored at approximately 3:30PM Mountain time.