ProdataKey incident

Interruption in access to cloud nodes through PDK.IO

Notice Resolved View vendor source →

ProdataKey experienced a notice incident on May 20, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 20, 2022, 05:48 PM UTC
Resolved
May 20, 2022, 05:10 PM UTC
Duration
Detected by Pingoru
May 20, 2022, 05:48 PM UTC

Update timeline

  1. resolved May 20, 2022, 05:48 PM UTC

    This morning there was an interruption in access to cloud nodes through PDK.IO, touch to open in the TouchApp and also the API that lasted from approximately 11:10 AM to 11:30 AM Mountain time. We apologize for any inconvenience this may have caused. This interruption did not affect the operation of card/fob or bluetooth access at sites.