ProdataKey incident

Unable to create new entities (people/groups/rules, etc) in PDK.IO

Notice Resolved View vendor source →

ProdataKey experienced a notice incident on August 16, 2022, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2022, 01:28 PM UTC
Resolved
Aug 16, 2022, 01:41 PM UTC
Duration
12m
Detected by Pingoru
Aug 16, 2022, 01:28 PM UTC

Update timeline

  1. investigating Aug 16, 2022, 01:28 PM UTC

    We are currently investigating an issue where new entities (people, groups, rules, devices, etc) cannot be created from PDK.IO. This issue does not affect the operation of systems or the unlocking of doors.

  2. investigating Aug 16, 2022, 01:39 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 16, 2022, 01:41 PM UTC

    This issue has been resolved and the PDK.IO is functioning normally. Thank you for your patience.