ProdataKey incident

Interruption in email delivery

Notice Resolved View vendor source →

ProdataKey experienced a notice incident on February 21, 2023 affecting PDK.IO management, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2023, 07:54 PM UTC
Resolved
Feb 21, 2023, 11:07 PM UTC
Duration
3h 12m
Detected by Pingoru
Feb 21, 2023, 07:54 PM UTC

Affected components

PDK.IO management

Update timeline

  1. investigating Feb 21, 2023, 07:54 PM UTC

    Our email provider mailgun.com is currently experiencing intermittent service interruptions that are affecting the transmission of email invites, mobile credentials and event notifications from pdk.io. We are monitoring the situation and anticipate a full restoration of email capability soon.

  2. resolved Feb 21, 2023, 11:07 PM UTC

    Monitoring of outgoing emails from pdk.io show that emails are flowing again.