ProdataKey experienced a major incident on April 6, 2023 affecting PDK.IO management and Touch to open, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
PDK.IO managementTouch to open
Update timeline
- investigating Apr 06, 2023, 05:47 PM UTC
PDK.IO is experiencing intermittent accessibility issues due to high load. PDK Engineering is taking action to address this problem. Thank you for your patience while we address this issue. These issues do not affect card or bluetooth scans at sites.
- investigating Apr 06, 2023, 05:54 PM UTC
We are continuing to investigate this issue.
- resolved Apr 06, 2023, 05:55 PM UTC
Connectivity to PDK.IO has been restored. Thank you for your patience.