ProdataKey experienced a minor incident on August 24, 2023 affecting PDK.IO management, lasting 4m. The incident has been resolved; the full update timeline is below.
Affected components
PDK.IO management
Update timeline
- investigating Aug 24, 2023, 10:14 PM UTC
We are currently investigating reports of intermittent accessibility issues for the PDK.IO website and management capabilities through the PDK App. These issues only affect management capabilities and do not affect access control functions on site except for touch to open functionality in the app.
- resolved Aug 24, 2023, 10:18 PM UTC
This issue has been resolved. We apologize for any inconvenience.