ProdataKey incident

Issues downloading reports

Notice Resolved View vendor source →

ProdataKey experienced a notice incident on December 16, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2023, 06:59 AM UTC
Resolved
Dec 15, 2023, 06:57 AM UTC
Duration
—
Detected by Pingoru
Dec 16, 2023, 06:59 AM UTC

Update timeline

  1. resolved Dec 16, 2023, 06:59 AM UTC

    It was brought to our attention that customers were able to submit reports reports but were unable to download them. This issue has been addressed and there should no longer be any difficulties in accessibility. We apologize for the inconvenience.