ProdataKey incident
Interruption in command issuance availability from the states page on 1.X sites
ProdataKey experienced a notice incident on April 18, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 18, 2024, 05:04 PM UTC
An issue was discovered that temporarily prevented commands (unlock, DND, etc) from being successfully executed when issued from the states page on 1.X sites. Our engineering team quickly identified and addressed the issue. Thank you for your patience.