ProdataKey experienced a notice incident on January 30, 2019 affecting Cloud Link, lasting 19h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud Link
Update timeline
- investigating Jan 30, 2019, 03:49 PM UTC
We are currently troubleshooting connectivity issues with the cloudlink service. We will provide more information as it becomes available.
- monitoring Jan 30, 2019, 04:05 PM UTC
We have resolved the issue and are monitoring the service for stability. We will post more information on the cause of the issue as we analyze the failure data. Thank you for your patience!
- resolved Jan 31, 2019, 10:51 AM UTC
This incident has been resolved.