ProdataKey incident

Delay in delivery of webhook calls

Minor Resolved View vendor source →

ProdataKey experienced a minor incident on August 20, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2024, 02:42 PM UTC
Resolved
Aug 20, 2024, 03:30 AM UTC
Duration
Detected by Pingoru
Aug 20, 2024, 02:42 PM UTC

Update timeline

  1. resolved Aug 20, 2024, 02:42 PM UTC

    Beginning approximately 9:30 PM there was a delay in delivery of webhook HTTP calls. This only affects integrations with PDK.IO that rely upon this functionality and doesn't affect general operation of PDK.IO, mobile apps, credential scans or access control activity on site. This was resolved at approximately 1AM on 8/20/24 and messages that accumulated during the interruption would have been delivered once service was restored.