ProdataKey experienced a minor incident on May 12, 2025 affecting PDK.IO management, lasting 13m. The incident has been resolved; the full update timeline is below.
Affected components
PDK.IO management
Update timeline
- investigating May 12, 2025, 06:38 PM UTC
This morning, we are experiencing slow-loading pages on PDK.IO. The PDK Engineering team is investigating the issue, and we anticipate a resolution soon. Please note that this does not affect local access control operations at your site.
- resolved May 12, 2025, 06:52 PM UTC
We have identified the issue causing the slow page loading and it is now resolved. Thank you for your patience!