ProdataKey experienced a minor incident on May 14, 2025 affecting PDK.IO management, lasting 1h 7m. The incident has been resolved; the full update timeline is below.
Affected components
PDK.IO management
Update timeline
- investigating May 14, 2025, 05:32 PM UTC
We are investigating delays in the data flow of access control events into our event database. This delay means that generated reports may not having all the latest events generated during the previous 60 minutes. Our engineering team is working on a solution and anticipate this to be resolved shortly. This issue does not affect any operation outside the contents of generated event reports.
- resolved May 14, 2025, 06:40 PM UTC
The delay has been resolved.