ProdataKey incident
Intermittent Service Disruptions Related to Google Cloud Services
ProdataKey experienced a major incident on June 12, 2025 affecting Cloud Link and PDK.IO management and 1 more component, lasting 3h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jun 12, 2025, 08:28 PM UTC
We’re currently experiencing intermittent service disruptions due to an ongoing issue with Google Cloud Services. This is affecting the availability and performance of parts of our platform. Our team is closely monitoring the situation and working to reduce the impact. We’ll continue to share updates as we learn more. You can also monitor the Google Cloud incident here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
- resolved Jun 12, 2025, 11:53 PM UTC
Our platform services have stabilized, and we are no longer observing any impact from the earlier issues affecting Google Cloud Services. The Google Cloud Status Dashboard still shows an ongoing incident affecting some services, but none that are used by our platform. We will continue to monitor the situation, but no further disruptions are expected at this time. Thank you for your patience while we worked through this issue.