Procurify experienced a critical incident on March 17, 2026 affecting PunchOuts, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 17, 2026, 03:16 PM UTC
We are investigating a major outage for our punchout service. Our team is currently working to restore the service. This outage affects: • Amazon Punchout • McKesson Punchout • Staples Punchout We apologize for any inconvenience caused. We will provide another updated in 15 minutes. Thank you for your understanding.
- investigating Mar 17, 2026, 03:45 PM UTC
We are continuing to investigate the root cause of the punchout outage. Thank you for your patience.
- investigating Mar 17, 2026, 04:08 PM UTC
We are continuing to investigate the root cause of the punchout outage. Thank you for your patience.
- monitoring Mar 17, 2026, 04:20 PM UTC
We've identified the issue and taken the necessary steps to resolve the issue. We will continue to monitor the situation and will provide another update in 15 minutes.
- monitoring Mar 17, 2026, 04:37 PM UTC
This incident has been resolved. All Punchout suppliers are operational. Thank you for your understanding.
- resolved Mar 17, 2026, 04:38 PM UTC
This incident has been resolved.