Procurify incident

Major Outage: Punchouts

Critical Resolved View vendor source →
Started
Mar 17, 2026, 03:16 PM UTC
Resolved
Mar 17, 2026, 04:38 PM UTC
Duration
1h 21m
Detected by Pingoru
Mar 17, 2026, 03:16 PM UTC

Affected components

PunchOuts

Update timeline

  1. investigating Mar 17, 2026, 03:16 PM UTC

    We are investigating a major outage for our punchout service. Our team is currently working to restore the service. This outage affects: • Amazon Punchout • McKesson Punchout • Staples Punchout We apologize for any inconvenience caused. We will provide another updated in 15 minutes. Thank you for your understanding.

  2. investigating Mar 17, 2026, 03:45 PM UTC

    We are continuing to investigate the root cause of the punchout outage. Thank you for your patience.

  3. investigating Mar 17, 2026, 04:08 PM UTC

    We are continuing to investigate the root cause of the punchout outage. Thank you for your patience.

  4. monitoring Mar 17, 2026, 04:20 PM UTC

    We've identified the issue and taken the necessary steps to resolve the issue. We will continue to monitor the situation and will provide another update in 15 minutes.

  5. monitoring Mar 17, 2026, 04:37 PM UTC

    This incident has been resolved. All Punchout suppliers are operational. Thank you for your understanding.

  6. resolved Mar 17, 2026, 04:38 PM UTC

    This incident has been resolved.

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