Procurify incident

AI Services - Slow response times

Minor Resolved View vendor source →

Procurify experienced a minor incident on June 23, 2026 affecting Web Application, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 11:51 PM UTC
Resolved
Jun 24, 2026, 02:42 AM UTC
Duration
2h 50m
Detected by Pingoru
Jun 23, 2026, 11:51 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Jun 23, 2026, 11:51 PM UTC

    We are currently investigating an issue with response times of our AI services. We will update in 15 minutes. We apologize for the inconvenience.

  2. identified Jun 24, 2026, 12:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 24, 2026, 12:22 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jun 24, 2026, 12:39 AM UTC

    We are continuing to work on a fix for this issue.

  5. identified Jun 24, 2026, 01:19 AM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Jun 24, 2026, 01:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Jun 24, 2026, 02:11 AM UTC

    We are continuing to monitor for any further issues.

  8. resolved Jun 24, 2026, 02:42 AM UTC

    This incident has been resolved.