Procurify incident

Partial Outage: Web accessibility

Notice Resolved View vendor source →

Procurify experienced a notice incident on March 31, 2026 affecting Web Application and Mobile Applications and 1 more component, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2026, 08:04 PM UTC
Resolved
Mar 31, 2026, 09:39 PM UTC
Duration
1h 34m
Detected by Pingoru
Mar 31, 2026, 08:04 PM UTC

Affected components

Web ApplicationMobile ApplicationsSpending CardAP AutomationBill PaymentsNotificationsData ManagementLogin/SSOAccounting IntegrationsPunchOuts

Update timeline

  1. investigating Mar 31, 2026, 08:04 PM UTC

    We are investigating a full outage for our services. Our team is currently working to restore the service. We apologize for any inconvenience caused. We will provide another update in 15 minutes. Thank you for your understanding.

  2. investigating Mar 31, 2026, 08:06 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 31, 2026, 08:14 PM UTC

    We are working to correct an issue with our main Web Application. Mobile clients are not effected. We apologies for the inconvenience and will update the status again in 30 minutes.

  4. identified Mar 31, 2026, 08:31 PM UTC

    We have identified a possible fix and are working to roll it out. Thank you for your patience,

  5. identified Mar 31, 2026, 08:32 PM UTC

    The issue has been identified and a fix is being implemented.

  6. identified Mar 31, 2026, 08:33 PM UTC

    We are continuing to work on a fix for this issue.

  7. monitoring Mar 31, 2026, 08:40 PM UTC

    We have rolled out the fix, and service is restored. We are monitoring closely and will leave this incident open as we continue to review root causes and evaluate system stability.

  8. resolved Mar 31, 2026, 09:39 PM UTC

    This incident has been resolved.