Procore experienced a minor incident on August 21, 2025 affecting Web Interface, lasting 1h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 21, 2025, 06:38 PM UTC
We have identified an issue with a third party vendor that has caused an increase in latency across the Procore application. We are working with the vendor to restore normal functionality and will provide updates as available.
- identified Aug 21, 2025, 07:01 PM UTC
We have identified an issue with a third party vendor that has caused an increase in latency across the Procore application. We are working with the vendor to restore normal functionality and will provide updates as available.
- monitoring Aug 21, 2025, 07:58 PM UTC
We have confirmed that system performance is back to normal and we will continue to monitor as the third party vendor provides updates.
- resolved Aug 21, 2025, 08:08 PM UTC
This incident has been resolved.