Procore experienced a minor incident on September 9, 2025 affecting Web Interface, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 09, 2025, 06:55 PM UTC
Some users may be experiencing intermittent 500 errors when navigating the Procore platform. We are working to restore normal functionality as quickly as possible.
- identified Sep 09, 2025, 07:05 PM UTC
A fix is being implemented for the issue causing some users to intermittently experience 500 errors when navigating the Procore platform.
- monitoring Sep 09, 2025, 07:16 PM UTC
A fix has been implemented for the issue causing some users to intermittently experience 500 errors, and normal functionality has been restored to the Procore platform. We are monitoring to ensure a complete resolution.
- resolved Sep 09, 2025, 07:30 PM UTC
During the incident, some users may have experienced intermittent 500 errors when navigating the Procore platform. Normal functionality has been restored and this incident is resolved.