Procare experienced a minor incident on August 27, 2025 affecting Schools Login and API, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Schools LoginAPI
Update timeline
- investigating Aug 27, 2025, 12:26 PM UTC
We are currently aware of issues affecting Procare Online. Some users may experience slowness or encounter server error messages. Our team is actively investigating and working as quickly as possible to resolve the issue. We appreciate your patience and will share updates as they become available.
- monitoring Aug 27, 2025, 01:12 PM UTC
The issues impacting Procare Online this morning have been mitigated. All services are operational, and we will continue to monitor to ensure full resolution.
- resolved Aug 27, 2025, 02:25 PM UTC
This incident has been resolved.