Privy incident
Degraded Dashboard Access Affecting Selected Regions: UK
Privy experienced a minor incident on February 23, 2026 affecting Dashboard and Website Campaigns, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 23, 2026, 03:02 PM UTC
We are experiencing issues with Privy users accessing the Dashboard. Website Visitors in the UK may have issues loading Privy Displays. Our engineers are investigating the issue and will provide a status update once we have more information.
- investigating Feb 23, 2026, 05:35 PM UTC
We are currently testing a potential solution to resolve this issue and will provide further updates as soon as we have more information.
- identified Feb 23, 2026, 08:01 PM UTC
We have implemented an initial routing fix which is showing positive results for UK traffic. Further improvements are currently in progress.
- monitoring Feb 23, 2026, 09:26 PM UTC
The fix has been rolled out globally. We are currently monitoring performance and conducting further testing to confirm full resolution.
- resolved Feb 24, 2026, 04:35 PM UTC
Privy services are back up and running. If you continue to experience trouble accessing Privy's Dashboard please reach out to [email protected]. Thank you for your patience as we resolved these issues.