Prismatic incident

Investigating elevated timeouts on execution pages

Ongoing since 04:37 PM UTC, affecting Web App.

monitoring Nov 02, 2026, 04:37 PM UTC

We are investigating intermittent errors when loading execution pages on the Prismatic US commercial stack. Some users may see an internal error or timeout while viewing executions. While performance has improved and is near typical levels, we're working with AWS support towards full recovery and are monitoring the situation.

Started
Nov 02, 2026, 04:37 PM UTC
Resolved
Ongoing
Duration
● 1h 57m
Detected by Pingoru
Nov 02, 2026, 04:37 PM UTC

Affected components

Web App

Update timeline

  1. monitoring Nov 02, 2026, 04:37 PM UTC

    We are investigating intermittent errors when loading execution pages on the Prismatic US commercial stack. Some users may see an internal error or timeout while viewing executions. While performance has improved and is near typical levels, we're working with AWS support towards full recovery and are monitoring the situation.

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