Prismatic experienced a major incident on September 22, 2026 affecting Web App, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 22, 2026, 06:13 PM UTC
We are aware that the Prismatic web app is currently unavailable. Our team is actively investigating and working to mitigate the issue. We will share updates here as they become available. Integration executions are not affected.
- identified Sep 22, 2026, 06:14 PM UTC
We have identified the cause of the web app outage. Service has been restored for the US commercial stack, and our team is working to restore all other deployment regions now. We will continue to post updates here as progress is made.
- monitoring Sep 22, 2026, 06:20 PM UTC
Service has been restored across all deployment regions. The web app is now available and functioning normally. Our team will continue to monitor closely to ensure stability.
- resolved Sep 22, 2026, 06:31 PM UTC
Beginning at approximately 17:59 UTC on September 22, customers across all deployment regions were unable to access the Prismatic web app. Service was fully restored across all regions at approximately 18:20 UTC. This incident has been resolved.