Prisma Data experienced a minor incident on March 26, 2024 affecting Prisma Accelerate, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 26, 2024, 04:26 PM UTC
Description: We have identified and are actively monitoring intermittent request failures from edge points of presence. Affected users: All users, intermittently Root cause: caused by an active incident related to our edge provider which can be monitored here: https://www.cloudflarestatus.com/incidents/b31dxdz60366 Workarounds: None identified
- monitoring Mar 26, 2024, 07:42 PM UTC
We are continuing to monitor the ongoing incident. The impact on Accelerate remains minor with no intermittent failures for the last 90 minutes.
- monitoring Mar 27, 2024, 10:05 AM UTC
We are continuing to monitor Accelerate while the underlying incident with our edge provider remains open. Accelerate has had no intermittent failures for the last 16+ hours.
- resolved Mar 28, 2024, 06:07 AM UTC
This incident has been resolved.