Prisma Data incident

Accelerate partially unavailable in some regions

Major Resolved View vendor source →

Prisma Data experienced a major incident on July 26, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2024, 10:11 PM UTC
Resolved
Jul 26, 2024, 08:00 PM UTC
Duration
—
Detected by Pingoru
Jul 26, 2024, 10:11 PM UTC

Update timeline

  1. resolved Jul 26, 2024, 10:11 PM UTC

    Description: Between 19:50 and 20:22 UTC some users requesting new query engines took a significantly longer period of time. Majority of users remained unaffected because this incident did not affect existing query engines. Affected users: Some users in US East, SA East, AP North East Root cause: Network issue experienced by one of our Cloud providers.