Prisma Data incident

Optimize unavailable due to schema migration

Notice Resolved View vendor source →

Prisma Data experienced a notice incident on November 29, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2024, 08:22 PM UTC
Resolved
Nov 28, 2024, 06:00 PM UTC
Duration
—
Detected by Pingoru
Nov 29, 2024, 08:22 PM UTC

Update timeline

  1. resolved Nov 29, 2024, 08:22 PM UTC

    RESOLVED A production data migration caused Optimize to remain in maintenance mode for 64 minutes. Affected Users: All users were unable to access Optimize during the incident. Root cause: An issue with an upstream provider caused the schema migration process to stall. Workarounds: None