Prisma Data incident

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Major Resolved View vendor source →

Prisma Data experienced a major incident on March 9, 2025 affecting Prisma Console, lasting 5h. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2025, 12:09 PM UTC
Resolved
Mar 09, 2025, 05:09 PM UTC
Duration
5h
Detected by Pingoru
Mar 09, 2025, 12:09 PM UTC

Affected components

Prisma Console

Update timeline

  1. investigating Mar 09, 2025, 12:09 PM UTC

    Description: We are investigating the impact of an existing disruption that was automatically detected by our system. Affected users: Currently unknown Root cause: Currently unknown Workarounds: None identified

  2. investigating Mar 09, 2025, 12:20 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 09, 2025, 01:36 PM UTC

    Description: Console is operational and we're monitoring it closely as we investigate the root cause. Affected users: All console users. Root cause: Currently unknown Workarounds: N/A

  4. resolved Mar 09, 2025, 05:09 PM UTC

    This incident has been resolved.