Prisma Data incident

Intermittent availability issues for Prisma Postgres, Prisma Accelerate, and Prisma Console

Major Resolved View vendor source →

Prisma Data experienced a major incident on June 12, 2025 affecting Prisma Accelerate and Prisma Console and 1 more component, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:52 PM UTC
Resolved
Jun 12, 2025, 09:49 PM UTC
Duration
2h 57m
Detected by Pingoru
Jun 12, 2025, 06:52 PM UTC

Affected components

Prisma AcceleratePrisma ConsolePrisma OptimizePrisma PostgresPrisma Studio

Update timeline

  1. investigating Jun 12, 2025, 06:52 PM UTC

    We are currently investigating the impact of an incident with an upstream service provider. Prisma Postgres, Prisma Accelerate, and the Prisma Console may experience service degradation during this time.

  2. identified Jun 12, 2025, 08:49 PM UTC

    The upstream service provider implemented a fix for the underlying issue, and we see quick recovery to normal operation across all services.

  3. resolved Jun 12, 2025, 09:49 PM UTC

    All systems are back to normal operation.