Print Tracker Pro experienced a major incident on July 28, 2025 affecting Webadmin, lasting 18h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Webadmin
Update timeline
- monitoring Jul 28, 2025, 07:08 PM UTC
Some users are reported intermittent "upstream connect error or disconnect/reset before headers. reset reason: connection termination" errors. We believe we have identified the issue and are working to implement a fix.
- monitoring Jul 28, 2025, 07:15 PM UTC
We have implemented a fix and are monitoring closely.
- monitoring Jul 28, 2025, 07:24 PM UTC
We are still seeing intermittent failures and are continuing to investigate.
- monitoring Jul 28, 2025, 07:51 PM UTC
We have implemented a fix and are monitoring closely.
- monitoring Jul 28, 2025, 08:06 PM UTC
We are still seeing intermittent failures and are continuing to investigate.
- monitoring Jul 28, 2025, 09:44 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 29, 2025, 02:00 PM UTC
This incident has been resolved.