Print Tracker Pro incident

Remote Technician Timeouts

Minor Resolved View vendor source →

Print Tracker Pro experienced a minor incident on November 21, 2025 affecting Remote Technician, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 12:16 AM UTC
Resolved
Nov 21, 2025, 12:28 AM UTC
Duration
11m
Detected by Pingoru
Nov 21, 2025, 12:16 AM UTC

Affected components

Remote Technician

Update timeline

  1. identified Nov 21, 2025, 12:16 AM UTC

    We identified a DNS issue specifically with Remote Technician connections timing out. We have identified the problem and are currently working towards a resolution.

  2. resolved Nov 21, 2025, 12:28 AM UTC

    This incident has been resolved.