Print Tracker Pro experienced a major incident on March 25, 2026, lasting 53m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Mar 25, 2026, 05:51 PM UTC
We are currently investigating an issue with email alerts not being fired since the 10:00am MT on March 24th. We've identified the problem and are working to implement a solution. Alerts have been properly detected and created within the webadmin and in the short term, we'd advise referring to the "Manage alerts" page for missed alerts since yesterday.
- monitoring Mar 25, 2026, 06:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 25, 2026, 06:44 PM UTC
This incident has been resolved. All missed low supply alerts or replacement alerts will be manually sent shortly.