PrimeXBT had 6 outages in the last 2 years totaling 6h 7m of downtime — averaging 0.2 incidents per month.
There were 6 PrimeXBT outages since July 22, 2024 totaling 6h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.
On the 05.02.2026 we observed accessibility issues from 00:35-06:10 UTC with PXtrader 2.0 Demo and contests accounts due to an outage. Our team has fixed the issue and restored access.
We’re currently experiencing an issue on the PXTrader platform in the mobile apps, and trading is temporarily unavailable. Our team is working urgently to resolve the problem. In the meantime, we recommend using the web platform primexbt.com, which is currently functioning normally. We apologize for the inconvenience
This incident has been resolved.
We’re currently experiencing an issue affecting charts on the PXTrader platform. Our team is investigating and actively working on a fix. In the meantime, please use our mobile app, charts there are not affected. We apologize for the inconvenience and appreciate your patience!
This incident has been resolved.
Dear Traders, We are currently experiencing industry-wide market data and liquidity disruptions caused by a CME Group outage impacting liquidity providers. More details can be found via the link https://www.reuters.com/business/cme-trading-halted-due-cooling-issue-data-centers-2025-11-28/ Market liquidity remains significantly lower than normal, and liquidity providers are quoting spreads wider than usual. To ensure uninterrupted service during these abnormal conditions, we have widened spreads on several instruments, including GOLD (XAUUSD). Our team is actively monitoring the situation with liquidity partners and will provide updates as soon as possible. Thank you for your understanding
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.