PrimeXBT incident

Chart Issue on PXTrader

Major Resolved View vendor source →

PrimeXBT experienced a major incident on December 5, 2025 affecting PXTrader trading platform and Copy-trading module, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2025, 11:46 AM UTC
Resolved
Dec 05, 2025, 02:02 PM UTC
Duration
2h 15m
Detected by Pingoru
Dec 05, 2025, 11:46 AM UTC

Affected components

PXTrader trading platformCopy-trading module

Update timeline

  1. investigating Dec 05, 2025, 11:46 AM UTC

    We’re currently experiencing an issue affecting charts on the PXTrader platform. Our team is investigating and actively working on a fix. In the meantime, please use our mobile app, charts there are not affected. We apologize for the inconvenience and appreciate your patience!

  2. resolved Dec 05, 2025, 02:02 PM UTC

    This incident has been resolved.