PrimeXBT incident

Chart Issue on PXTrader

Resolved after 2 hours 15 minutes, affecting PXTrader trading platform and Copy-trading module, on December 5, 2025.

investigating Dec 05, 2025, 11:46 AM UTC

We’re currently experiencing an issue affecting charts on the PXTrader platform. Our team is investigating and actively working on a fix. In the meantime, please use our mobile app, charts there are not affected. We apologize for the inconvenience and appreciate your patience!

Started
Dec 05, 2025, 11:46 AM UTC
Resolved
Dec 05, 2025, 02:02 PM UTC
Duration
2h 15m
Detected by Pingoru
Dec 05, 2025, 11:46 AM UTC

Affected components

PXTrader trading platformCopy-trading module

Update timeline

  1. investigating Dec 05, 2025, 11:46 AM UTC

    We’re currently experiencing an issue affecting charts on the PXTrader platform. Our team is investigating and actively working on a fix. In the meantime, please use our mobile app, charts there are not affected. We apologize for the inconvenience and appreciate your patience!

  2. resolved Dec 05, 2025, 02:02 PM UTC

    This incident has been resolved.

Your product runs on more than PrimeXBT

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →