PrimeXBT incident

PXTrader Trading Issue

Resolved after 25 minutes, affecting Mobile app for margin trading, on December 11, 2025.

identified Dec 11, 2025, 04:12 PM UTC

We’re currently experiencing an issue on the PXTrader platform in the mobile apps, and trading is temporarily unavailable. Our team is working urgently to resolve the problem. In the meantime, we recommend using the web platform primexbt.com, which is currently functioning normally. We apologize for the inconvenience

Started
Dec 11, 2025, 03:41 PM UTC
Resolved
Dec 11, 2025, 04:06 PM UTC
Duration
25m
Detected by Pingoru
Dec 11, 2025, 03:41 PM UTC

Affected components

Mobile app for margin trading

Update timeline

  1. identified Dec 11, 2025, 04:12 PM UTC

    We’re currently experiencing an issue on the PXTrader platform in the mobile apps, and trading is temporarily unavailable. Our team is working urgently to resolve the problem. In the meantime, we recommend using the web platform primexbt.com, which is currently functioning normally. We apologize for the inconvenience

  2. resolved Dec 11, 2025, 04:26 PM UTC

    This incident has been resolved.

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