PrimeXBT experienced a critical incident on December 11, 2025 affecting Mobile app for margin trading, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Mobile app for margin trading
Update timeline
- identified Dec 11, 2025, 04:12 PM UTC
We’re currently experiencing an issue on the PXTrader platform in the mobile apps, and trading is temporarily unavailable. Our team is working urgently to resolve the problem. In the meantime, we recommend using the web platform primexbt.com, which is currently functioning normally. We apologize for the inconvenience
- resolved Dec 11, 2025, 04:26 PM UTC
This incident has been resolved.