PrimeXBT experienced a critical incident on November 19, 2025 affecting PXTrader trading platform and Mobile app for margin trading and 1 more component, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
PXTrader trading platformMobile app for margin tradingCopy-trading module
Update timeline
- investigating Nov 19, 2025, 10:51 PM UTC
We are currently investigating this issue.
- resolved Nov 20, 2025, 12:28 AM UTC
This incident has been resolved.