Primer experienced a minor incident on February 25, 2026 affecting Third-Party partners and providers, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Third-Party partners and providers
Update timeline
- monitoring Feb 25, 2026, 04:06 PM UTC
Status: Monitoring Worldline has informed us that they are currently experiencing an issue and are actively working towards a resolution. We are monitoring the situation closely and will provide further updates as soon as more information becomes available. Affected components Third-Party partners and providers (Degraded performance)
- resolved Feb 25, 2026, 05:40 PM UTC
Status: Resolved Worldline has reported that the issue they were experiencing has been resolved. All services are within normal levels. Affected components Third-Party partners and providers (Operational)